- What do you think I can rent my property for?
- How much do you charge?
- What does that fee include?
- Where do you advertise my property?
- What should I do to get my unit ready to list?
- Can you help me get my property “rent ready”?
- Can you also manage my property once it is leased?
- What is the typical fee for Management?
- What is your process for handling repair & maintenance issues?
- What is your process for rent collection and non-payment of rent?
- What is your Accounting process?
1. WHAT DO YOU THINK I CAN RENT MY PROPERTY FOR?
That is one of the most common questions we here. Unfortunately, there is no steadfast answer. Much depends on location, size, amenities, parking, condition…the list goes on and on. To get started, please complete our Rental Assessment Form.
Also, one of our most common questions. Our typical fee is 85-100% of the first month’s rent. *However, there are certain situations which may warranty a variation of this amount. Contact us for more concrete information.
3. WHAT DOES THAT FEE INCLUDE?
Our Leasing Fee includes our proven and tested leasing process as shown in the Leasing Cycle graphic below.
4. WHAT IS THE SCREENING PROCESS FOR PROSPECTIVE TENANTS?
With each prospective tenant, we conduct a thorough and tedious screening process. First, we pull a Credit Report on each individual to be named on the lease. After analyzing each credit score, we delve into Employment Verification. After verifying the prospect’s employment, we also verify that the Income Reported on the application is also accurate. We use their income in our Rent-to-Income Ratio to determine if they can afford the unit. Once determining the individual or individuals financially qualify, we use their Landlord References to determine the plausibility of their rental history. Finally, the last step we take is to Google the prospects, which can actually provide an enormous amount of information to a person’s character – sometimes good, sometimes bad. Taken together, these 7 steps plus 13 years of industry experience help us confidently place the right tenant in your unit.
5. WHERE DO YOU ADVERTISE MY PROPERTY?
Your property is listed on 25+websites, including Craigslist, Trulia, Zillow, and NNERN MLS. Each listings is posted with a detailed description, enticing photography and a video tour. Please view our Rental tab to see a sample of our current listings.
6. WHAT SHOULD I DO TO GET MY UNIT READY TO LIST?
The most important thing you can do – if you only do one thing – is to give the unit a top-to-bottom, thorough cleaning. A thoroughly cleaned unit that is properly priced in a stable market will always rent. Our motto is: “If it’s clean and doesn’t stink, then it will rent.”
7. CAN YOU HELP ME GET MY PROPERTY “RENT READY”?
Yes, we can help with rental turnover assistance. Our team of experts will inspect your unit and advise you as to the items we recommend be taken care of. At that point, you may choose to complete these tasks yourself or hire our Reconditioning Services to do it for you. This is part of our “a la carte” property management services. We can perform as much or as little management services as you desire and require.
8. CAN YOU ALSO MANAGE MY PROPERTY ONCE IT IS LEASED?
Absolutely! We are a team of licensed agents, each with a particular skill set. this makes us uniquely qualified to manage your property. We have the tools and software in place to manage properties from 1 to 1,000 units, taking the time to care for each client with equal importance.
9. WHAT IS THE TYPICAL FEE FOR MANAGEMENT?
As with our Leasing Fee, our Management Fee has a range. Condition, location, property size, etc. all factor into our fee. A typical management fee could be anywhere from 6-10%. Visit The Management Process page for additional insight into what this fee includes. Please fill our our Management Assessment Form to get us started with analyzing your property.
10. WHAT IS YOUR PROCESS FOR HANDLING REPAIR & MAINTENANCE ISSUES?
Tenants are able to make maintenance requests online or call our Emergency Maintenance line 24 hrs a day. Once the request is made, we communicated directly with the tenant to determine the course of action that is necessary. Typically a site visit is required to professionally gauge the situation. If the fix is simple, the repair is made quickly and efficiently. If the problem is more than a quick fix, the owner is contacted and apprised of the situation and proposed course of action. Our maintenance staff also makes routine rounds checking on the condition of our managed properties, doing their best to prevent problems before they arise.
11. WHAT IS YOUR PROCESS FOR RENT COLLECTION AND NON-PAYMENT OF RENT?
For all the properties we manage, we require payment of rent on the 25th of the preceding month. Tenants have a grace period until the 1st of the month. Rent is considered late on the second and tenants are charged a late fee. Provided payment arrangements have not already been made, the eviction process begins. We contact owner’s by the 5th of the month to inform of any late payments and/or eviction proceedings that have begun.
12. WHAT IS YOUR ACCOUNTING PROCESS?
As Landlords ourselves, we know how important cash flow is to our owners. The Accounting Timeline below provides a visual of what you can expect a typical month to look like for cash distribution.