Meet Our Team

Meet our licensed real estate agent extraordinaire, a man with over a decade of experience in the industry and a heart of gold, none other than the one and only Ryan Burns.

Before diving into the world of real estate, Ryan cut his teeth in the restaurant biz, rising through the ranks from dishwashing to managing two 99 Restaurants on the Seacoast. With a love for customer service and an eye for detail, it’s no wonder he’s excelled in the property management world for over five years, even dipping his toes into the HOA management pool for two years.

When he’s not showing off his tech-savvy skills or snapping gorgeous photos of properties, Ryan is busy being a doting dad to his two awesome young men, one of whom proudly serves in the US Air Force. And let’s not forget his equally awesome wife Melissa, whom he’s been happily married to for over two decades!

Whether it’s going above and beyond for clients or his team at Arthur Thomas Properties, Ryan is always willing to lend a helping hand and a friendly smile. So if you’re looking for a real estate agent who knows his stuff and isn’t afraid to crack a dad joke or two, look no further than Ryan!

Meet Kim, an experienced and dedicated assistant property manager with a strong growing background in real estate and over 20 years experience in customer service. In her current role as assistant property manager, Kim works closely with the property managers to ensure the smooth and efficient operation of a multitude of residential buildings. Kim is also responsible for managing tenant relationships, handling maintenance requests, and enforcing policies and procedures. Kim is also skilled at developing and implementing marketing strategies to attract new tenants and maintain high occupancy rates.

In addition to her technical skills, Kim is a strong communicator and problem solver, able to effectively handle difficult situations and find solutions that benefit all parties involved. She is known for her calm and professional demeanor, and her ability to build strong relationships with tenants, colleagues, and vendors.  Kim is committed to providing excellent service to all residents and is always looking for ways to improve the living experience at their property.

In her free time Kim loves to paint nature scenes and abstract art.  She finds peace and relaxation through meditation and hiking.  She and her partner love to travel, bike ride, experience new foods, and relieve stress via attending concerts and comedy shows.

With over 4 years of property management experience, and an extensive background of 20 years in the hospitality industry.  Andres has comprehensive knowledge in contract negotiations, vendor management, standard & procedure development, operational efficiency, and guest relations. This natural transition into property management has quickly enabled him to be highly effective in all aspects of property management.

With a solid history of success, Andres is a steadfast leader with a driven interest in cultivating relationships with owners, associations and tenants alike. His goals are to promote high occupancy rates, minimal turnover, and long-term leases.  Andres is very approachable and will be working hard to serve you in all aspects of property management.

Licensed in New Hampshire and Maine
Paula has 20 years of experience in the real estate Industry. She specializes in investment and residential properties. She is loyal and hard working. Paula brings energy and a friendly disposition making your real estate experience a happy and memorable one. Her vast experience is key in finding the right properties for her clients. She has built long lasting relationships through her passion and expertise. She loves what she does and she does it well. Paula is always professional and holds herself to a high degree of integrity and honesty. Along with many years in Real estate Paula has a lengthy back round n Business banking.

Paula and her husband Paul have lived in Durham for 20 years and have a son Paul and 2 daughters Kayli and Hannah.

Check out her impressive portfolio at: https://www.homes.com/real-estate-agents/paula-igoe/4c6cf2l/

Jeff took a position with the Arthur Thomas Properties Team in 2007 after studying Physical Education at Bridgewater State College. He began his real estate career apprenticing Broker/Owner Tom Toye and quickly learned the aspects of successful property management and has “seen it all” in his maintenance encounters. Jeff serves as a liaison between tenants and owners and acts as the company’s “eyes and ears” into the properties we manage.

Dorothy has over 20 years’ experience in property and leasing management at several large and small properties in the seacoast area. She has managed Sawyer Mill Apartments in Dover and Appleton Oaks in Hampton, plus she did the leasing for Cimarron Apartments in Seabrook and Exeter Mill in Exeter. At Arthur Thomas Properties her main focus in Condo and Home Association management. Dorothy is a Dover Library Board Trustee, serves on the building and grounds subcommittee at the Woodman Museum and is the Supervisor of the Checklist for Ward 3 in Dover. Dorothy has also volunteered her time at all the Dover Reveals and Night at Museum events and is a docent at the Woodman Museum.